Thursday 25th September 2008, 01:15Eye to EyeEye to Eye
As we move through life we make decisions every day about the way we choose to interact with each other. I do it everyday, almost unknowingly communicating my interest, mood, attitude, excitement, stress level or tiredness.
When I am the one moving through life, it is my choice with whom I care to make eye contact, and who I choose to let pass by. I choose to pick up or throw away each person I pass.
However, as a consumer, as someone in need, as someone nervous, intimidated, disempowered, at the end of my tether, alone, disenfranchised it is me being passed by. It is my life being throw away.
One of the first things you notice about A4e staff is that they seek out your eyes; they seek to connect with everyone. It is a part of the buzz in our offices. It works on all levels and we do it not because we have been instructed, not because it is in a manual but because we know that the person on the other end of our gaze might have only this……. to hold onto to today.
Thanks for all the smiles, the nods the winks, the empathy, the care and warmth in the eye contact you choose to make everyday. Simple yet it “Improves People Lives” everyday, thanks.
Thanks
Roy
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