Heard a few good things the other day - at the IOD conference  - yes it was a very good day - I keep referring to the things I learnt  - I can recommend it.

First up was Miles Templeman (the Director General) - he was talking about when things go wrong.

In Business - Don't hide failure - don't reward failure.

Admit when things go wrong - say what you are doing to sort. This will give short term pain but you will get long term trust. Good stuff - honest - I liked his thoughts.

Then Ranulph Fiennes (the explorer)- on what to do when you get a bad apple in your team - 'sack them' - 'don't do a ''British sideways promotion''. He then had to admit that it is quite difficult to actually get rid of the person you have sacked half way across Antartica!

He also said something like that expedition leading was basically  - a ''weird group of people leading groups of weird people''. Sounds like most businesses - which is probably why they work ! Marvellous ( and fun).